Information from the following sources was used to inform the various guide resources, including the booklet, website and app:
| Organisation / resource |
| NHS England |
| The patient’s toolkit for diagnosis. Developed by Society to Improve Diagnosis in Medicine Patient Engagement Committee |
| Health On the Net Foundation HON code: Principles |
| The Patients Association |
| Pharmacy Safety (formerly Pharmacy Voice) |
| Medicines and Healthcare products Regulatory Agency (MHRA) |
| Carers UK |
| Care Quality Commission (CQC) |
| Healthwatch |
| Book: Non violent communication: a language of life. Rosberg, MB (2003). Puddle Dancer Press. |
| Public Health England NHS ‘Open for Business’: primary care materials |
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